Wednesday 19 October 2011

Not A Great Day

I've included the first names of most people here, with the exception of those who come off badly and those in direct authority. In one case, they are the same person. Everyone mentioned by name and the manager of the centre was brilliant in all stages of this event.

It's been rather stressful recently at work. My team-leader continues to be a nasty person, the issues with the now-quit (thankfully) breaks cover were imaginabily bigger than I thought (and I thought he was a crazy b*st*rd), and we have been given a whole lot of new children all at once.

So I sent in a letter requesting a room change. I am not working with my crazy, b*tch of a room leader for a minute more than I have to.

To give you an idea of what she's like, I'll tell you about our beautiful day today.

Nicholas came in for lunch, very quiet and withdrawn. He had a few mouthfuls, then went back onto the verranda. He became clingy and cried silently. Katherine brought him inside and checked his temp. Normal.

Erin came through at this time, and also noticed that Nick was not himself. She has dealt with Nicholas having alergic reactions before, so she got him to stick out his tongue. Swollen. We start giving Nick fluids (because his parents insist each time that he's not having an allergic reaction, he's just dehydrated, so they give him water and panadol).

The team leader (TL from now on) decides that this is a great time to order me to leave Erin with Nick (even though he's having an alergic reaction) and HELP HER WITH THE CLEANING.

Instead, I phone all three of the numbers I have for his parents, and can't get through on any of them. Each phone call leads to a worse statement of Nick's stats. By the end of the third, he's having trouble breathing, so Nicole goes to get his epi-pen. I phone our manager to phone for an ambulance. Erin holds Nick, Nicole tries to administer the epi-pen, but can't because her hands are too sweaty and shaky. I give him his epi-pen. It takes until the count of 5 before he can breat well enough to cry. The manager has come in by then, and she and Erin take Nick to the office while Nicole goes out to flag down the ambulance.

And my TL? She keeps on cleaning.

Katherine and I run about, helping get the other children into bed (a reliever was outside with the rest of the children, except those in bed), and getting together all of Nick's belongings. TL keeps on cleaning. Except to ask Katherine if she can stop getting Nick's things, and can instead help with the cleaning.

Katherine ignored her.

Shortly later (just before the ambo's arrived), TL wanted Nicole (who was outside to FLAG THEM DOWN SO THEY DON'T HAVE TO SEARCH FOR THE PLACE) to come back inside, so we can "get back on schedule". "It's not like he'll be by himself," she said. I told her I didn't think so.

Nick's mum arrived, and she went with him in the ambulance. TL then went off for 40 minutes to cry about it, while everyone who actually did anything, held the room together at least until it was their lunchtime.

I have honestly never been so ANGRY at anyone in my life!

Priorities! Nick could have DIED! And she was more concerned about sweeping rice off the floor. I am absolutely disgusted.

Nick is fine, btw. Nicole is the most shaken by the experience. I am too angry to be shaken. I have my meeting with the manager about my request to change rooms tomorrow, and believe me, this is going to be mentioned.

No comments: